Declaration of accessibility to services of the Ministry of Foreign Affairs:

The Ministry of Foreign Affairs undertakes to ensure the availability of its website in accordance with the provisions of the Act of 4 April 2019 on Digital Accessibility of Public Entities’ Websites and Mobile Applications. The availability statement applies to the website of the Ministry of Foreign Affairs

Date of publication of the website: 2020-06-01

Date of last big update: 2020-06-01

The website is partially compliant with the Act on Digital Accessibility of Public Entities’ Websites and Mobile Applications due to non-compliance or exclusions listed below.

The website may contain videos that have not been supplemented with subtitles for people with hearing impairment. If you need to communicate in one of three forms: Polish Sign Language (PJM), Signed Polish (SJM), or alternative ways of communicating for deaf-mute persons (SKOGN), please contact us at

The statement was made on 2020-05-29.

The declaration was made on the basis of a self-assessment carried out by a public entity.

Standard keyboard shortcuts can be used on the website.

Feedback and contact information

If you have any problems with the website’s accessibility, please contact us at: or call 48 22 523 93 56. Please use these contact details also to apply for information that has not been made available or to submit complaints about any lack of accessibility.

Everyone has the right to request that a digital website, mobile app or any part of it be made accessible. You can also request information to be shared by alternative means, for example by reading a digitally inaccessible document, describing the content of a movie without audio description, etc. The request should include personal details of the requester, an indication of which website or mobile application is involved and the preferred means of contact. If the requester requires information by alternative means, a preferred way should be specified. A public entity should execute the request without delay, no later than 7 days after the date of request. If this deadline cannot be met, the public entity shall immediately inform the requester about when the request shall be fulfilled, however the new deadline must be met no later than 2 months from the initial date of request. If providing digital accessibility is not possible, a public entity may propose an alternative way of accessing the information. In the event a public entity refuses to comply with a request for accessibility or an alternative way of accessing the information, the requester may file a complaint about the accessibility of a digital website, mobile app or website element, or mobile application. Once the above-mentioned procedure has been exhausted, an application may also be filed with the Ombudsman.

Once all possibilities have been exhausted, a complaint can also be field with the Ombudsman.


Building accessibility statement

The Polish Cultural Institute in London declares with regards to the accessibility of the building at 10 Bouverie Street in London, i.e. the Bravura House, that the location has two entrances: for visitors and for staff. The entrance is equipped with a wheelchair access via internal vertical platform, which makes it accessible to move to level “0” and allows for a convenient exit from the building. The building has three disabled-access toilets, two on level “0” and one on level “V”. The Polish Cultural Institute, which is located on level “IV” of the building, has no disabled-access toilets. The building has two lifts from level “-1” to level “V” which comply with the standards for people with disabilities.